As leaders we tend to create policies. Sometimes they are intended and other times they are not. When we verbally dictate or draft a letter to say how things should be, we are talking the talk. The key moment is and true test is if we walk the walk afterwards. Are we enforcing these policies? Are we saying one thing and doing another? I know I am guilty of this myself. I will say a certain office is responsible for something and then when things go wrong, I am tempted to group punish instead of holding the right person accountable. To be honest, I have to hold myself accountable a lot of times too!