We have this concept backwards. We tend to liken the bold and the loud as confident; however, they are often the most insecure people in the room. By being rambunctious, they want others to think they are confident, but it is really just a defense mechanism. Why am I attacking loud people who are most likely insecure with themselves? I am not, I am trying to teach others to not ignore those who come across as confident in what they do. We tend to think these “confident” people have a handle on the job and often don’t provide the same level of training or assistance. This can often make them feel even worse. Don’t ask if they want help, just take a minute to show them.

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